Be precise.

Our services.

After more than 25 years in the IT industry, we know that the challenges and complexity of your IT structures are constantly increasing. That's why we offer you a wide range of innovative solutions that we customize to your needs. We reliably support, advise and accompany you, always in close cooperation with your internal IT.

Consulting.

As a partner for constant innovation, consulting is one of our main tasks. Our consultants deal with the latest developments in the IT industry on a daily basis and are very familiar with the most advanced technologies. But not only technological contexts are considered, our consulting also discusses with you the business facets of your IT decisions and finds with you the best solution for your budget.

Project Management & Change Management.

We support you in the introduction of project management processes in the form of consulting, training, but also active monitoring by our project managers.

In doing so, it is important to us that your new processes and tools receive a high level of acceptance among your employees: Through our specially developed change management model, we offer you a high level of security in the implementation of transformation projects.

IT documentation of the infrastructure including existing vulnerabilities and potential risks
Service description for project inquiries
Assessment of IT challenges in the company incl. resulting solution concepts
Roadmap creation in the context of future planning (cloud concept)

Integration.

To ensure a seamless implementation in your existing infrastructure, we plan the integration process down to the smallest detail. For every roll-out, our top priority is to keep the change management effort in your departments as low as possible. For any changeovers that are unavoidable for your new IT competencies, we provide you with concrete information material and comprehensive training so that the changeover effort can be reduced to a minimum here as well.

Operations.

We also provide daily on-site support for your IT so that we can intervene immediately in the event of a fault. In doing so, we work in partnership with your internal IT to be closely integrated into your infrastructure. In doing so, we strive for long-term cooperations in order to benefit from a common wealth of experience.

Remote monitoring for data centers using modern monitoring tools
Onsite support in the event of malfunctions
Cloud-based monitoring and onsite maintenance of UPS systems (Netpoint-ISS)
Global support as well as local teams as a service provider

Support.

With our 24/7 service desk at our location in Mönchengladbach, we are available to you around the clock. The majority of your tickets can thus be processed in the shortest possible time. If required, 2nd and 3rd level support is also available promptly. Using the benchmark IT service management tool ServiceNow, we are not only able to manage troubleshooting, but also to retrieve analyses in real time in order to continuously optimize your support.

Development.

Our development department has extensive know-how in the
common programming languages. We develop individual applications from apps to databases to websites.

Planning and implementation of applications to optimize your business processes
Application development individually adapted to the customer's needs

Our partners:

What we also rely on: