Netpoint - Infrastructure Management.

Infrastructure Management.

Management and monitoring of the entire IT infrastructure, including networks, data centers, applications and databases.

Network Management

Management and optimization of networks, including monitoring, troubleshooting and performance improvement.

Data center management

Operation and maintenance of physical and virtual data centers to ensure high availability and scalability.

Database Management

Database management, including performance tuning, security updates and data migration.

Application Management

Support of enterprise applications through monitoring, updates and troubleshooting.

Backup & Disaster Recovery

Regular data backups and restoration in the event of data loss or system failures.

Our quality promise from the Lower Rhine.

Qualified advice

Our consultants are always informed about the latest developments in IT and are familiar with the latest technologies. In addition to technical aspects, we also take business factors into account in order to find the best IT solution for your budget.

Seamless integration

We plan every integration down to the last detail in order to keep the change management effort in your departments to a minimum. We also offer comprehensive training and information material to make the changeover process as smooth as possible.

Working in partnership on site

We also support your IT on site so that we can intervene quickly in the event of faults. We work closely with your internal IT department and strive for long-term cooperation in order to benefit from shared experience.

Support adapted to your company's needs

Our 24/7 service desk in Mönchengladbach offers fast processing of your tickets. If required, 2nd and 3rd level support is also available to you. With ServiceNow, we analyze in real time to continuously optimize your support.

Managed Service.

By managed service, we mean the continuous operation of your IT requirements. We offer you various availability packages for this purpose.

Basic.
We assume basic responsibility for operation without a guaranteed response time. Support is provided as required.

Enhanced.
We carry out proactive performance improvements and system monitoring. We also guarantee 95% availability and ensure same day support response between 09-17.

Premium.
We guarantee maximum system availability of 99.5%, which is contractually stipulated in an SLA. We offer 24/7 support with a response time of 2 hours.

Our infrastructure management projects.

Global SD-WAN for international luxury food manufacturer

The implementation of SD-WAN technology has significantly reduced operating costs and increased the efficiency of the network lines by up to 30%.

AI-supported WLAN for the industrial sector

Thanks to intuitive, QR code-based installation, the new WLAN solution was introduced quickly and smoothly.

Your contact at Netpoint.

Frank Bender
Global Account Manager

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